Controller: Pei Shan Huang
Trading name: SoulTripAdventure
Tax ID: Y8317182M
At SoulTripAdventure, we process personal data in a responsible, transparent way and in line with applicable regulations. This policy explains what data we may collect, why we use it, how long we keep it and how you can exercise your rights.
Data controller
Address: Travesía Castriños 17, 36626 A Illa de Arousa, Pontevedra, Spain
Email: info@soultripadventure.com
Phone: +34 684 323 103
What data we may process
Contact data
Name, email address, phone number, country of residence and any other information the user provides when contacting us or filling in forms.
Enquiry or enrolment data
Information needed to handle enquiries about schools, courses, accommodation, quotes or enrolment forms, including, where the enrolment form is used, identification data, passport details, the uploaded passport bio page and the information required to arrange the requested study, accommodation or transfer services.
Technical and browsing data
Basic information linked to site usage, such as language, preferences, security logs and, where relevant, cookie-related data.
How we use the data
We use the data to reply to enquiries, provide advice, manage requests related to schools or programmes, process enrolment forms and maintain communication linked to a request initiated by the user.
When the user gives explicit permission, we may also send informational or commercial communications about courses, destinations, accommodation or SoulTripAdventure services.
Legal basis
Consent
For commercial communications, optional cookies or forms where the user expressly accepts the processing.
Pre-contractual or contractual relationship
Where processing is necessary to prepare a request, quote, enrolment or service-related action.
Legal obligation or legitimate interest
In cases involving record retention, website security, fraud prevention or legal defence.
Recipients of the data
We do not sell personal data. We may share it only with technical providers, advisers, services necessary for the operation of the website or authorities where legally required.
In the case of the enrolment form or similar service requests, the student’s data may be shared, where necessary, with the relevant school, accommodation provider or strictly necessary collaborating service providers in order to process the enrolment, confirm availability or arrange the requested services.
Data retention
Enquiries
For the time needed to respond and carry out reasonable follow-up on the request.
Services and enrolments
During the pre-contractual or contractual relationship and afterwards for the legally required retention periods.
Marketing
Until the user withdraws consent or asks to stop receiving those communications.
Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability, and you may also withdraw consent whenever processing is based on it.
If you believe your rights have not been handled correctly, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD).
Data export and erasure requests
Request data export
Request personal data export
Use this form if you want to receive a copy of the personal data we keep associated with your email address.
Request data erasure
Request personal data erasure
Use this form if you want to request the deletion of your personal data, unless we must retain part of it for legal reasons.
Cookies and browsing information
For more information about first-party cookies, external services, consent preferences and the current declaration, please see our Cookie Policy.